24/7 Emergency Web Support & Maintenance for SMBs

Every minute of website downtime costs you leads, calls, and trust. Our team provides round-the-clock fixes so your business stays online and competitive.

The Real Cost of Website Downtime

When your website breaks, you don’t just lose traffic — you lose revenue:

  • Roofers miss storm-season calls.

  • Plumbers lose emergency bookings.

  • Lawyers watch intake forms fail mid-submission.

  • Clinics turn patients away because online scheduling is down.

👉 Akamai research: Every second of downtime can cost SMBs $300–$1,000 in lost sales opportunities.

Downtime is not a strategy problem. It’s a technical execution failure.

Why 24/7 Matters​

Your website doesn’t fail on a 9-to-5 schedule.

  • Storm season in Dallas → roofers’ sites crash when leads spike.

  • Saturday night emergency plumbing call → booking form fails.

  • Holiday weekend → lawyer site hacked, intake forms disappear.

When others are closed, ProspireWeb stays online.

World-Class Examples, Local Impact

  • Netflix never goes down because of constant backend monitoring. SMBs can achieve the same reliability with proactive 24/7 web support.

  • Tesla deploys over-the-air fixes instantly. We patch WordPress & hosting issues in real time before they snowball.

  • Amazon invests millions to stay up during peak sales. For SMBs, our emergency support ensures uptime during storms, holidays, or busy seasons.

What We Fix (Common Emergency Issues)

  • Website crashes or white screen errors

  • WordPress theme/plugin conflicts

  • Hosting/server downtime

  • Malware or hacked websites

  • Broken forms or booking systems

  • SSL/HTTPS errors

  • Core Web Vitals failures (speed & stability)

✅ If it stops your business from running online, we fix it.

Our Emergency Support & Maintenance Services

We combine rapid-response emergency support with proactive maintenance:

24/7 Monitoring & Response

Immediate fixes when sites fail

WordPress Maintenance

Plugin/theme updates, compatibility checks

Security & Malware Removal

Hack cleanup, firewall installation

Performance Optimization

Caching, CDN, speed fixes

Backup & Restore Systems

Daily automated backups, one-click recovery

Hosting & Server Troubleshooting

Configuration and crash support

Conversion Fixes

Forms, booking systems, and call buttons restored fast

Proof from Data

  • Gartner: SMBs lose up to $5,600 per minute of downtime (scaled estimate).

  • Google: Sites loading in <2 seconds convert 2x more than slower sites.

  • BrightLocal: Businesses visible in Maps (post-fix GMB sync) get 3x more calls.

👉 Our approach = Fix downtime fast + prevent it in the future.

How Our Process Works

Step 1: Report Issue

24/7 intake form or hotline → log your emergency.

Step 2: Diagnose

We identify the root cause (WordPress conflict, hosting, hack).

Step 3: Fix

Rapid fix → rollback, patch, or restore.

Step 4: Secure & Monitor

We harden your site and set up proactive alerts.

Step 5: Maintenance Option

Stay protected with monthly retainers → no repeat breakdowns.

Pricing Snapshot

  • Emergency Support (One-Time): $75–$150/hour

  • Quick Fixes (24–48 hrs): $500–$1,500

  • Ongoing Maintenance Retainers: $1K–$5K/month

Transparent, pay-for-execution pricing.

Frequently asked questions (FAQs)

We specialize in WordPress but also support other CMS and custom builds.

Most emergencies are diagnosed within 30 minutes, fixes within 2–6 hours.

Yes. Our support is truly 24/7.

Yes. We remove malware, secure your site, and restore functionality.

Yes. We provide monthly packages starting at $1K for continuous protection.

our Website Won’t Wait Until Monday — Neither Should You

Downtime kills trust and costs sales. Whether it’s a crash, hack, or speed failure, ProspireWeb is your 24/7 emergency partner.